Oct 14, 2019  
West Shore Community College Catalog 2019-2020 
    
West Shore Community College Catalog 2019-2020

Emergency Telecommunicator Certificate


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This program is pending approval by the Department of Education, and is therefore not yet a Financial Aid eligible program.

This program is designed to train individuals to become an emergency dispatcher. Students completing this certificate are trained and credentialed to work as 911 operators/dispatchers, with additional employment opportunities in areas such as ambulance, trucking, OnStar, 211/411 services, Poison Control, taxi services, or TDD. Students must have a high school diploma or GED, pass a criminal background check, have a valid operator license, and test into  ENG 111 - English Composition I 

Gainful Employment Disclosure

The Department of Education passed an initiative designed to protect students from taking on unsustainable debt in order to pay for their education. The data is provided for students of WSCC so students can make an informed choice about a program and the potential for gainful employment of that program. For WSCC, these are programs that are less than an associate’s degree. Click here to view Emergency Telecommunicator Gainful Employment information.

Courses by Placement/Transfer


The following courses may be prerequisites for your program depending upon your placement scores or transfer evaluation. Advisors can assist you to integrate these into your program of study during your first semester at West Shore. Contact Student Services at 231.843.5510.

Program of Study


Semester 1


Total: 7 Credit Hrs | 8 Contact Hrs min


Total: 13 Credit Hrs | 13 Contact Hrs


Certificate Total: 20 Credit Hrs | 21 Contact Hrs


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